BK Benefits Consultants LLC (BK Benefits Consultants) maintains this written policy for its internal do-not-call list, as required by federal telemarketing rules. A copy is available on request at team@healthplans.pro.
1. How to stop contact
You may ask us to stop contacting you at any time and by any reasonable means. We do not require you to use one particular channel, and we will honor a request however it reaches us. The methods below are offered for convenience, not as the only options:
- Reply STOP to any text message from us. Reply HELP for help.
- Tell any caller that you do not want to be called again.
- Email optout@healthplans.pro.
- Use the unsubscribe link in any marketing email we send.
- Use Your Privacy Choices on this Site.
- Call us at (636) 265-6509.
We record your request and add you to our internal do-not-call list. We honor it within ten (10) business days of receiving it, and in practice as soon as we process it. Your request stays in effect until you tell us otherwise — we do not expire it.
2. What a request covers
Tell us what you want stopped and we will apply it that way. If you ask us to stop generally, we treat it as covering calls, text messages, and marketing email. If you ask only to stop texts, we stop texts. Asking us to stop contacting you is separate from withdrawing your authorization to share your request with a licensed insurance agent — you can do either, or both, and Your Privacy Choices lets you choose.
3. Our internal list and training
We maintain an internal do-not-call list and record every request we receive, along with the date and how it reached us. We retain those records for at least five (5) years. Anyone who places calls or sends text messages on our behalf is trained on this policy before doing so and is required to follow it.
4. National and state registries
We subscribe to the National Do Not Call Registry and check our lists against a current version of it before calling. We also check the Missouri Attorney General’s no-call list. You can register your number with the national registry at donotcall.gov and with Missouri’s list at ago.mo.gov. Ohio does not maintain a separate state list; the National Do Not Call Registry applies to Ohio numbers.
5. When we call
We place calls and send text messages only between 8 a.m. and 9 p.m. in your local time. At the start of every call we identify the person calling, the company on whose behalf the call is made, and how to reach us. If your information came to us through a request you submitted on a website, the caller will tell you that on first contact.
6. Agents who receive your request
If we share your request with a licensed insurance agent named on our Agent List, that agent is contractually required to maintain their own do-not-call list, to check the national registry, and to honor a request to stop within ten (10) business days. They are also required to tell us when you ask them to stop, so that we can record your request as well.
You may always come directly to us. If an agent already has your request when you ask us to stop calls or texts, we will tell that agent you asked. An agent you applied through or bought a policy from may still contact you about that coverage. Tell them directly if you want their marketing to stop too.
7. Contact
BK Benefits Consultants LLC, 3324 Rue Royale St. #1406, St. Charles, MO 63301. Email team@healthplans.pro · (636) 265-6509.